Your data protection rights under UK GDPR
Last updated: October 2024
Hollow-mongoose is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle personal data and your rights under data protection law.
Hollow-mongoose is the data controller for personal information collected through this website and our services. This means we are responsible for deciding how your personal data is used and for ensuring it is processed lawfully.
Contact details:
Hollow-mongoose
42 George Street
Edinburgh EH2 2LR
United Kingdom
[email protected]
We may process the following categories of personal data:
We only process personal data where we have a valid legal basis. The legal bases we rely on are:
Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications or accepting non-essential cookies.
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Where processing is necessary for compliance with a legal obligation to which we are subject.
Where processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights and freedoms. Our legitimate interests include:
You have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.
You have the right to request correction of inaccurate personal data or completion of incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis. You also have the right to object to direct marketing at any time.
You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you. We do not currently use automated decision-making processes.
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period by up to two months, but we will inform you of this within the initial one-month period.
We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing. After the retention period expires, data is securely deleted or anonymised.
We primarily store and process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first if possible.
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.